Hockemeyer & Miller Funeral Home

“ - Staff communication We didn't receive any communication until FOUR days after my Fathers passing. Everytime I call, the person on the phone has to call me back or investigate before I am able to get an answer. -Body preparation Hack-job-meyer left his hands and face BLUE! It did NOT look like my Dad at all! Everyone who was present agreed. Poor job on the lips, blue in the face, hands, arms. Foundation makeup exists - just not at Hack-job-meyer -Death Certificate. This one gets it's own section - namely due to the lies and runaround Ive been given. I was told that the certificate first needs to go to funeral director, then to a doctor to affirm cause of death, and finally back to the funeral director before it is finalized. I get that, it's a process. First I called proactively after a week where I am told about the aforementioned process. I understand bureaucracy exists and things need to be done a certain way. I was then informed they have already sent it to the doctor for his approval and should receive it next week. A full week passes The following week I'm told over the phone by the funeral director that he is calling to affirm and correct spelling if needed - that it had already been signed by the doctor. Another week passes I call the home again where I am told it is now waiting on the doctor again!? Someone obviously lied to me. At this point it has been over three weeks and we have still not received any death certificates. For comparison, my Mothers was obtained within one week through another home. I'm sure I wanted to spend time recalling a very few difficult days in my life, I could provide other examples. Just trust the one-star review and try to find another home to use. I can recommend going ANYWHERE else enough. ”