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My 96 year-old mother stated she wanted to use Zeyer because “they do a lot of LDS funerals.” So, when she passed away, Zeyer was called. The next day we went to Zeyer, having emailed them a copy of her obituary so they could get started on their paperwork, but when we arrived, it was obvious that the intake person had not read the obituary. We made the arrangements for a cremation, and as Covid-19 had made funerals impossible the first week of April 2020, that was a fairly straightforward process. Please be aware that if they say, “That’s a service we provide” that actually translates to, “That is an additional fee.” For example, if you want a person cremated in “temple clothes” - they charge an outrageous $350 for that “service.” Now, the family or hospice person can dress the person in temple clothes FOR FREE before the person is taken to the funeral home of course, but when you are told by the people who pick her up, “Oh, that’s a service we provide” you allow them to take her dressed in her everyday clothes. THEN, the next day, we were told of the price for the “provided service.” We also ordered death certificates and an update to her headstone with her date of death. We paid in full that day, April 6th. When we received the death certificates two weeks later, the certificates had incorrect information concerning the place of my mother’s birth - information included in her obituary BTW, and the certificates had to be corrected and reordered. That took an additional 17 days, which delayed our ability to begin probate. Today, June 18, 2020, when my sister and her husband came here to dedicate the grave, we were shocked to discover that the headstone had not been updated. When I called to find out why this was not updated, I was told the update of the headstone “had never been ordered, but now it was, and it will be done in a few weeks.” That was the final straw. As I said, buyer beware. My suggestion: choose Dakan’s Funeral Home.
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