Before planning a funeral you should know that death care in America is a business. There are service providers (e.g. funeral homes, cemeteries, and headstone dealers) and there are consumers (people like you and me who need to make funeral arrangements).
Like any business, funeral homes and cemeteries should provide their goods and services on an honest and fair basis. Unfortunately, this rarely happens as several characteristics unique to the funeral industry place the consumer at a significant disadvantage when making funeral arrangements.
